| Author |
Message |
|
| Will_Ross |
 Posted: Wed Aug 29, 2007 1:47 pm |
 |
|
|
Joined: 28 Aug 2007
Posts: 24
|
On attempting to log in after an off-line session, I get:
Please wait
Your network connection or the server is not responding as expected at the moment
You may be able to continue in a few moments if network communication improves
Otherwise you need to refresh the application.
Neither waiting nor refreshing has any obvious result.
And all my review notes were in thoughtpad! |
|
|
| Back to top |
|
| Will_Ross |
| Posted: Wed Aug 29, 2007 1:55 pm |
|
|
|
Joined: 28 Aug 2007
Posts: 24
|
- OS type and version : Windows XP Professional 5.1.2600 SP2 Build 2600
- Browser type and version IE6.0 SP2
- Flash Player version 9.0.28.0
- Screen resolution 1400 x 1050 |
|
|
| Back to top |
|
| Sabika |
| Posted: Thu Aug 30, 2007 5:32 am |
|
|
Joined: 02 Nov 2006
Posts: 699
|
Can you please sign out and sign in again online and see if the problem persists.
Thanks,
Sabika |
|
|
| Back to top |
|
| Will_Ross |
| Posted: Thu Aug 30, 2007 7:33 am |
|
|
|
Joined: 28 Aug 2007
Posts: 24
|
| I have accessed and updated iscrybe at both my work and home PCs: could this have contri |
|
|
| Back to top |
|
| Sabika |
| Posted: Thu Aug 30, 2007 11:06 am |
|
|
|
Joined: 02 Nov 2006
Posts: 699
|
We want to confirm if this is an offline issue only or if it is a general login issue.
Are you having any trouble while signing in to your online Scrybe account?
Please note that you cannot sign in to your online Scrybe account from two machines at the same time.
Thanks,
Sabika |
|
|
| Back to top |
|
| Will_Ross |
| Posted: Thu Aug 30, 2007 1:02 pm |
|
|
|
Joined: 28 Aug 2007
Posts: 24
|
The login works fine for the forum: just the application itself freezes in on-line login.
Works in offline, which would actually be fine if you could import data in offline mode. (feature request!!) |
|
|
| Back to top |
|
| Sabika |
| Posted: Fri Aug 31, 2007 5:37 am |
|
|
|
Joined: 02 Nov 2006
Posts: 699
|
Can you please create a zip file of the folder on the following path.
C:\Documents and Settings\[USER NAME]\Application Data\Macromedia\Flash Player\#SharedObjects\TRVHMBXP\iscrybe.com\organizer.
Please email this at feedback[at]iscrybe[dot]com.
Thanks,
Sabika |
|
|
| Back to top |
|
| Will_Ross |
| Posted: Fri Aug 31, 2007 7:16 am |
|
|
|
Joined: 28 Aug 2007
Posts: 24
|
From john.w.ross@gmail.com
Scrybe is connecting fine on my home PC (where there are no offline updates to sync). |
|
|
| Back to top |
|
| Sabika |
| Posted: Fri Aug 31, 2007 11:38 am |
|
|
|
Joined: 02 Nov 2006
Posts: 699
|
If you delete the files on the path above it will start working again online. In the meanwhile, we will investigate the problem through the sent files.
Thanks,
Sabika |
|
|
| Back to top |
|
| Will_Ross |
| Posted: Mon Sep 03, 2007 7:58 am |
|
|
|
Joined: 28 Aug 2007
Posts: 24
|
| This'll keep me going for now... |
|
|
| Back to top |
|
|
|
